Mommy, it's ooooooooooooover!

Full props to the Anaheim Ducks. They played better in the Stanley Cup finals, and deserve the Cup.

Sens: There's always next year, and you have a long way to go before you're as futile as the Leafs.

Thanks for proving that this city is not the conservative, stuffy town that fun forgot. It's been a great ride all season, especially the past month or so, and it's all because of you and the great hockey you've been playing.

There's no shame in being runner-up, but it sure sucks. Hold your heads high. The disappointment will wear off, and be replaced by the pride.

HBC rant update

You might recall the hassle and the trip through Customer Service Hell that I experienced last month, regarding delivery of my new washer and dryer.

After I cooled off a bit, I decided not to pursue the matter, and resolved not to make any more major purchases at Zellers.

Then, on May 22, I went lamp shopping for my new living room. I found the exact floor lamps I wanted for my living room at Home Outfitters, which is another HBC outlet. I wanted to put them on my HBC card, mostly to qualify for double HBC points. For some reason, my card was rejected.

The cashier -- a very pleasant, patient lady named Sophie -- called customer service to inquire. On her way to acquiring a living, breathing human to speak to, the automatic answering machine told her that the full payment on the washer and dryer had been made May 15. After several minutes with that living, breathing human, Sophie was asked to hand the phone to me. I was told that although the payment had been made a week earlier, it wouldn't be processed until the next day, so I was over the $1,000 limit on the card. I wondered how that could happen when the washer and dryer totalled more than $1,000, and was told that the salesperson who processed the transaction must have overridden the limit, but that couldn't be done now for $136 worth of lamps. Just because the payment for which they had record wouldn't be processed for another day!

After about 20 more minutes on the phone with Sophie -- get this -- the other woman HUNG UP! Sophie was determined to get it done for me, so called back. That started another 20 minutes or so with another person, who tried to walk Sophie through an override, but gave up when it wouldn't work, and told Sophie there was nothing else that could be done, and ended that conversation.

Un-freakin'-believable. I really wanted the lamps, otherwise would have walked about 30 minutes earlier, and eventually paid for them on my Visa, minus the bonus HBC points, of course. I thanked Sophie profusely, and left with my lamps.

Before I could cool off that time, I emailed Customer (Dis)Service, and recounted all the stupidity I had been through. The next day, I got a reply that began with an apology, and asked me to call "Tina" at a toll-free number, to discuss the matter further. I left a message for Tina, and am still waiting for a call. Today is June 6, that was May 24.

I know that my personal boycott of HBC will have no effect. I won't even ask you to join my boycott. However, I do implore you to remember what I've been through when you contemplate a major purchase at any HBC store. That includes the Bay, Zellers and Home Outfitters. God forbid you have any problem, because Customer Service is a complete misnomer to that company.

I could understand if I was a deadbeat with a bad credit rating, but nothing is further from the truth. Remember: I had paid in full for the washer/dryer purchase. The company even had record of that, but it hadn't been processed, whatever the hell that means. I'm the guy who gets antsy if his Visa card is showing a balance. With the exception of a couple of summers when I was on vacation for a month, so cable, phone and Visa payments might have been a few days late, I have never fallen behind in any payments.

Customer Service indeed!

Camp Day tomorrow (Wed., June 6)

If there's only one day this year that you have a Tim Hortons coffee, please make it tomorrow. It's annual Camp Day, and all the proceeds from coffee sales go to the Tim Hortons Children's Foundation, and its camping programs for under-privileged kids.

Not only did I participate as a celebrity server for one or two Camp Days for Ma, back when I was a local celebrity in Timmins, but Little Bro Dan benefited from one of the camps.

Porcupine Big Brothers and Big Sisters nominated two Little Brothers and two Little Sisters every year, for a trip to camp -- and as far I know, still do. I can't swear to it, because it's almost seven years since I lived in Timmins.

However, in 1994, the second year that Dano and I were matched, he went to camp in Kananaskis Country, in the Alberta foothills. He went on an overnight horseback riding and camping trip and did several other neat things. That was half his lifetime ago, and he still talks about it once in a while, so it must have been a positive experience.

So please, have a coffee tomorrow, and anytime you're in Tim's, drop at least some of your change in the coin box. And think of my Little Brother, how special he is to me, and how his Tim Hortons camping experience contributed to the fine young man he has become.

I've blogged about Dano before. Anyone who has seen any of those posts will know that he's now a paramedic in Timmins. The photo here was taken in 1999, when he was 16 or 17 and I was, well... younger than I am now. I'll sign off here, before I get carried away, as I tend to do when talking/blogging about Dano.

Don't forget: Camp Day tomorrow! Have a coffee!

Man all battle stations!

OHMIGAWD! Our little blog clique/club has been infiltrated by another South Porcupinian! (See the comment from Mark on my most recent post.)

Confession time here: I love this blog and its blog buddies (i.e. Nat's, Ma's, JB's, Maria's, Milky's, formerly CQ's, etc.) but I've kind of kept it to myself. I haven't told anyone about it.

When the "small world" thing has hit, such as when JB told me he used to work and play hockey with Kurt, a current co-worker of mine, I just told Kurt that JB and I hang out on a couple of the same blogs. It's been kinda my guilty pleasure, although there's nothing here to be guilty about. Most of my closest friends know me well enough that nothing on here would surprise them anyway, but I just haven't felt like getting them involved in it, as if I'm trying to keep my real world friends and my blog friends separate (although some fit in both categories). Anyway, Mark, you're welcome in either category any old time, too.

To the rest of the group: Mark and his wife Cathy are good friends of mine, and Joanne -- who we lost a couple of weeks ago, as you will recall -- is partly responsible for that. Mark and I got to know each other when Jo was working at the United Way, and got us together to produce promotional videos (Mark owns his own production company). Countless good times have ensued. I was even MC at Mark and Cath's wedding almost 11 years ago. In fact, I missed Shania Twain Day in Timmins to go to the wedding in Collingwood! If that's not friendship...

There, it's out there! I feel much better. :)

And now, to show off a puppy picture of my own. This is Maggie, the nine-month-old Yorkie who's the "baby" of Little Bro Dan and The Pretty Christine, when they visited Maggie's Uncle Bob last week. She has since had her bangs cut, so her beautiful eyes are more visible.

It's "CA-NA-DA", dammit!

For at least the second time this NHL playoff season, in a U.S. rink, the anthem singer has called our country can-IH-dah. The first time I heard it was, I think, during the Ottawa/New Jersey series. It just happened again in Anaheim.
Come on, you people. You might know two-thirds of sweet f***-all about the huge country just to the north of you, but how hard is it to pronounce "Canada"?

As for The Star Spangled Banner, Stephen Stills remembered all the words, but his singing made it The Star Mangled Banner. I'd love to hear Randy, Paula and Simon's reviews.

Randy: "Dawg, it was aight, but awfully pitchy and off-tune in spots."

Paula: "(Something incoherent about you're as beautiful as a butterfly and we all love you)."

Simon: "That was absolutely atrocious. Horrific. It was lahst place at a high school musical karaoke competition. You wouldn't lahst at the Holiday Inn."

GO SENS GO!

Here it is!

Cheesy, huh?

I think by the looks of it, I'm going to be in the 10% of people for whom a henna tattoo doesn't take very well or last very long. But hey, for five bucks, what the hell...

I got a tattoo!

Okay, so it's a temporary henna tattoo that will last 7-10 days, but for a straight-laced, conservative guy like me, it's a major step.
Across my bulging left bicep, it says "GO SENS GO!".
Yes, I'm caught up in this city's Stanley Cup Fever. Just minutes before getting the tattoo, I bought a Go Sens Go t-shirt.
I was at the rally at City Hall at noon hour Thursday, with about 15,000 other people. Our TV station went live for an hour, and I was doing crowd control and bodyguarding for our camera dude and on-air dude doing interviews in the crowd. I had a blast!
I'll try to post a photo of my tattoo in the next couple of days.

WTF? Montrealers should be outraged!

So starting this year, The Centre of the Universe (a.k.a Toronto) will have a Just for Laughs festival.
What up with that? Why, oh why, would JFL organizers in Montreal even have the first -- never mind second thought of branching out to Trawna?
I attended Just for Laughs three or four years ago, just for one day, but it was a blast. Montreal should seriously keep it for itself, and let Toronto come up with an original idea of its own for once.
My only hope is that the entire announcement about JFL Toronto is just a joke -- a Just for Laughs Gag, if you will.
I mean, for the love of Pete, Toronto hasn't even won the Stanley Cup in 40 years. In fact, the Leafs have never won the Cup in colour.

Come on, Montrealers, let's hear some outrage.

Look what I bought!

Whaddya think? They're not even knock-offs. They're real Crocs with the real NHL logo hologram thingy on the tag, which I guess I should take off before I wear them. I'm hoping they're comfy and not too hot, being rubber and all. That could lead to a real cheesy smell emanating from my footal area.

GO SENS GO!

Tah-dah! Bob's New Crib

Alrighty, then. I have finally gotten the new apartment to the point that I can share photographs. What I haven't taken pics of: the balcony (165 sq. ft.), the bathroom that isn't the en suite off the master bedroom, or the utility room which houses the washer and dryer. Here goes:









Any questions? Avez-vous des questions?

How 'bout them Sens?

First time in franchise history in the STANLEY CUP FINAL!
This city was nuts yesterday afternoon and last night -- and the game was in freakin' Buffalo!
Just wait 'til the Senators win the Cup!

Cops with a sense of humour -- go figure!

Go to the Cornwall, ON police website: http://www.cornwallpolice.com and click on "Contact Us" and "Contacts". You will hear Chief Clancy Wiggum from Springfield Police say "No, you got the wrong number. This is, um, 9-1... two."

I am doing LAUNDRY!!

It has been a long and winding, sometimes bumpy road, but I have arrived!
In the next hour or so, I will have clean socks and underwear -- something that the people closest to me might appreciate even more than I do.

Special thanks to Uncle Den (bro-in-law) for helping me figure out that I'm not a total girl, it's just that the dryer kit I bought was the shitz, and for getting the right one. Kudos also to Marc, the workguy on this construction project, for proving that Den and I aren't girls, either, when it comes to getting the stupid plug off the drainpipe. It took him about ten minutes and a broken X-Acto knife blade. Why the H-E-double-hockey-sticks is there a plug on it in the first place? Just so it has to be broken off to use??? Sheesh.

Yes, Laundry Mountain is shrinking, and will cease to exist in the next couple of days. Hallelujah.

Ahhhh... life is good.

Have a great long weekend. I'm working tomorrow and Sunday, but have Monday, Tuesday and Wednesday off.

Good Lord, it's quiet in Blogland

Where the heck is everybody? Didja all get grounded and lose your computer privileges?

Joanne Krakana Frost 1954-2007 R.I.P.

I just learned today of the death of a friend.
I first met Joanne Krakana shortly after moving to Timmins in 1987. She was receptionist and campaign assistant at the Porcupine United Way. We struck up a friendship by working together on promotions, particularly video presentations. That is also how I got to know my good friend Mark Rogers, and his wife, Cathy.
Jo, Mark and I were sometimes referred to as The Three Mouseketeers. We sometimes got into mischief together (Joanne's favorite story being how we got Vaseline smeared all over her mother's hardwood dining room floor).
Jo had married quite young, had two kids, and suffered through an abusive relationship that she eventually escaped. She made the best of it, getting an education and a decent job. She eventually moved up to the position of executive director at the United Way, until she was felled by serious health problems. I attended her retirement party in April, 2002.
In between times, Jo met Mike Frost. To say he worshipped her would be an understatement. Jo took Mark and me out to supper one night, to see if we could talk her out of marrying Mike. I think she expected us not to put up a good argument, but didn't suspect that we would tell her she would be crazy not to marry Mike, who, as I said above, worshipped her and treated her like a real lady.
A couple of years ago, Mike and Jo left Timmins, as his career took him to Western Canada. Mike works on remote mining and exploration sites, and while he was onsite over the weekend, Joanne died. She was found yesterday, after not having shown up for work. She would have turned 53 this coming Saturday.
Jo: Thanks for the good times, and the caring friendship you provided (such as the thoughtful care package you sent to me, shortly after I moved to Toronto -- and that's just one small example). I will continue to admire your tenacity, for not letting an abusive first marriage get the best of you, and for turning it around to make the best of it; and the courage to try marriage again, when someone who truly loved you entered your life. And Mike, thanks for giving Jo what I know were the happiest years of her life. The pity is that there won't be any more of them -- you deserved a long, happy life together.

One more note: Mike and I have another connection. He was Little Bro Dan's second Big Brother, I am the third. The match ended when Mike's work commitments made it too difficult to continue it.

Finally, if there's a Heaven, Jo is there. Rest well. Even though Earth would be a better place if it were to have you longer, you deserve it.

My next rant target: Canada freakin' Post

I haven't had mail since I moved in to my new crib two weeks ago. I asked the contractor/building manager today, and he told me that Canada Post refuses to deliver here until the middle of July.
First, it's because no mailboxes are installed in this building. That much I can understand. But the arrogant S.O.B. from Canada Post also told Joe that delivery doesn't take effect until three months after notice that a new building is ready, and that notice was only filed a month ago.
What a crock! Are Canadians not entitled to mail delivery?
I went to the nearest postal outlet, at Shoppers Drug Mart in Blackburn Hamlet (the part of Ottawa in which I live) and was told I have to inquire at the post office in Orleans. That I will do tomorrow. Hopefully my mail is waiting there (including my new driver's licence and insurance papers for home and car). Either way, I am going to contact my MP. This is crap.
I also intend to push to have my six-month change of address service extended, to begin the day that mail is finally delivered to this building. I paid about 40 bucks to have my mail re-directed from the old place, and it ain't happenin'.

Grrrrrrrr.

Oh, the mysteries of life

Why are tornadoes attracted to trailer parks, and bird poop to cars?

My Zellers/HBC rant

I am almost fully unpacked, and my brand-new apartment in the brand-new building is awesome. Even the natural gas fireplace is operational as of Tuesday morning, which was the hottest day so far this year at that point.

Now, the rant:
I bought a stackable washer and dryer from Zellers, at an amazing price. It was delivered to my place last Tuesday as planned, but had two broken legs, so I refused delivery. I have spent the last week in Customer Service Hell -- hell, I tells ya.

I called the toll-free Customer Service (BIG misnomer)number, and got HBC Customer Disservice in Montreal. After at least five calls, I was finally told last Friday that the model I bought was no longer available (I knew it was a discontinued model, thus the great price), and there were no more at any HBC outlet anywhere in Canada. So I would have to go back to the store, pick another model, and pay the difference.

So Saturday after work, I did go to Zellers, and lo and behold, there were two of the damned things on the sales floor! I eventually spoke to the appliance department manager who said he had one, if not two still in cartons in the stock room. I told him if he could have one delivered to my place, it would be case closed. Unfortunately, he followed protocol and called Customer Service (I cringe when I use that term), who called me on Monday and said they could deliver it Wednesday afternoon. However, they couldn't give me a precise time, and I had to be at work for 2:30, so they're delivering it tomorrow between 8am and 1pm. I got a call today to confirm that again, and make sure they had the address right. I almost said "You already have it, remember?"

Sheesh. What a hassle. What an unnecessary hassle and example of gross ignorance, incompetence and disregard to the customer. What happened to the customer being number one?

I don't expect special treatment, just good, basic service. Zellers/HBC failed me big time. Now if they don't deliver tomorrow...

...Aaaaaaand, we're back!

Finally! Rogers got its act together, and I have full service again. Now, if I can only give Zellers a kick in the ass to get my washer and dryer here. Did I tell you that when they delivered them on Tuesday, two legs were broken, so I refused delivery and have been stuck in Customer Service Hell ever since?

Anyhoo, more Punta Cana pics, and the closest you'll get to seeing me in a Speedo. I call this one "Why I should get my arse back to the gym and start working out more regularly":

This was taken at Macao Beach, about halfway through our half-day ATV excursion. Beautiful place, but the beach needs a good clean-up. And, of course, every stop just happens to be at some place where stuff is for sale. "My friend, come see my table..."

And now, as promised, Santa Claus:


More later. Have a great weekend.

At long last, a wedding pic

...And no, although it might look like I'm the groom, I'm not. But isn't my little sweetheart, Tessa, the most beautiful bride you've ever seen?
I'll post more, once Rogers gets its shite together, and gets my phone and internet working. And unless Maria apologizes, that will NOT include Speedo pics.

Also coming up in a later blog/rant, I'll rail against so-called customer service, related to my move into the new crib, and taking direct aim at Rogers and HBC.

Later, Gators.