Monday, May 14, 2007

My next rant target: Canada freakin' Post

I haven't had mail since I moved in to my new crib two weeks ago. I asked the contractor/building manager today, and he told me that Canada Post refuses to deliver here until the middle of July.
First, it's because no mailboxes are installed in this building. That much I can understand. But the arrogant S.O.B. from Canada Post also told Joe that delivery doesn't take effect until three months after notice that a new building is ready, and that notice was only filed a month ago.
What a crock! Are Canadians not entitled to mail delivery?
I went to the nearest postal outlet, at Shoppers Drug Mart in Blackburn Hamlet (the part of Ottawa in which I live) and was told I have to inquire at the post office in Orleans. That I will do tomorrow. Hopefully my mail is waiting there (including my new driver's licence and insurance papers for home and car). Either way, I am going to contact my MP. This is crap.
I also intend to push to have my six-month change of address service extended, to begin the day that mail is finally delivered to this building. I paid about 40 bucks to have my mail re-directed from the old place, and it ain't happenin'.

Grrrrrrrr.

4 comments:

JB said...

Since November, I've had to drive to the other side of the city to the Federal Building to collect my re-directed mail from Hamilton, because the new development I now live in won't have post boxes/supermailboxes/whatever-you-want-to-call-it for about A YEAR from the time I've moved in...the actual time frame of when we can expect to have a mailbox close to where we live is completely dependent on when Canada Post decides they want to bother doing so.
I am spending about 40 bucks EVERY THREE MONTHS to rent a 'convenience mailbox' at the Shopper's Drug Mart near where we live to avoid having to hit 'goverment hours' at the Federal Building to collect my mail...which, I believe I may have already mentioned, is on THE OTHER SIDE OF THE FRICKIN' CITY!

Bob said...

Talk about an institution that needs competition. Again, isn't mail delivery a right?

I did clear something up today, however. I found my two weeks worth of mail at the Orleans post office. The gentleman there also told me that as soon as mailboxes are installed in this building, deliver will begin. Canada Post does have 90 days in which to do it, but he says generally, it only takes two or three days.

We'll see...

Sean Newbury said...

I've heard about the delay on delivery to new buildings. Sucks to be sure, but while you're out ass-kicking, give the developer of your new place a couple as well. We had heard of this from one of our neighbours in an earlier phase of the construction of out condo complex. They had to go to a post office about a km away to pick up their mail for a few weeks. So we spoke to the developer to ensure our building was 'reported' in time to Canada Post. We were the first to move into our building on Fri Dec 15th and had mail on the following Monday. To say I was impressed was an understatement.. That said, as a less than general rule... Canada Post sucks. They suck worse that Basic Instinct II.

Don't get me started...
too late...

Last Wednesday I Sent a 'panic parcel' to the East Coast for Mother's Day... Not wanting it to be late I took their quickest and most expensive courier service. For the 6x9 envelope it cost me a staggering $30.07!!! But it was for my Mom so I happily said goodbye to my money. Because it was late in the day on Wed they let me know that the 'one day guaranteed delivery' will be in effect as of the following morning, but would not be a problem because it will get there on Friday. I was fine with it.

Skip ahead to Sunday when I am talking to my dear Mother on the phone... I ask if she's happy with the gift and she says "What gift? Until you called I was beginning to think you forgot..."

I got out the receipt, logged on to Canada Post's website to track it and lo... it was still sitting in the sorting station in St-Andre. Yup,. 4 days AFTER I chucked $30 away it's moved about 5 kms!

It was finally delivered YESTERDAY! Am I happy? HELL no. And trust me they got an ear full from me on Monday, and again yesterday. And I'm not gonna stop being a major prick til I get my Money back. AND...I'm sending them a letter and having it delivered via Purolator, so at least I'll know it arrives ON TIME!

That's the last time I use Canada Post.
'Point final' as they say in french...

Bob said...

Good on ya, Misster Kitty. But you know who owns Purolator Canada, dontcha? Yep: Canada Freakin' Post!